FREQUENTLY ASKED QUESTIONS
BOUNCY FUN
On what kind of surface can the inflatables be set up?
Virtually any surface that is flat – indoors or outdoors – grass, asphalt,
gym floor, just let us know so we can include proper anchoring tools.
Do you come and set them up?
No. Our rental units come with easy set up instructions.
You need one or two strong adults who can lift up to 300 lbs.
Note: Larger units can be hired for set up by us for a delivery and labor fee.
How long does it take to set up and inflate?
About 15 minutes to place and secure the unit; 5 minutes to inflate.
How big a vehicle is required?
A pick-up truck or large van without seats will hold 1 or 2 inflatable rides and accessories.
What about weather after the inflatable is set up?
DO NOT USE IN RAIN: a wet bounce house is slippery increasing risk of injuries.
Deflate and roll up the unit or cover with a tarp. Also deflate during HIGH WINDS = 15 mph+
A 20 mph wind gust can pick up an inflatable and flip it causing injury to riders. Can also NOT be used in temperatures less then 40°. Should not be used until at least 30 minutes after any lightning or thunder.
NOTE: We charge a $75.00 cleaning fee if you return a wet and muddy inflatable.
Can we use Silly String in or around the bounce house or Obstacle Course?
NO - Silly String ruins the vinyl and takes HOURS to clean. A special cleaning fee WILL be assessed once we are done cleaning the unit, minimum charge will be $75.00.
What are power requirements for the inflates?
The unit must be within 50 feet of an outlet that is on a dedicated circuit.
Standard outlets provide 20 amps which is sufficient. If you need a generator, ask for a quote.
What are the temperature requirements?
It must be 40 degrees or higher to use an inflatable ride outdoors. The vinyl when too cold can crack and is difficult to roll up.
WET FUN
How do I transport the Dunk Tank?
The Dunk Tank is mounted on a trailer hence you need a vehicle with a trailer hitch, a flat 4 electrical and a 2” ball. This item has a 20 mile rental radius.
How long does it take to fill it?
You will need 550 gallons of water – you can ask the fire department for help or use a garden hose (which can take 1 – 2 hours depending on the water pressure and size of hose.)
Remember to consider where the water will drain after the event.
Can I use tap water for the Misting Tent?
NO, it must be distilled otherwise small particles will clog the nozzle.
UNIQUE FUN
Do I provide real milk for the cow?
No – we provide you with water that is colored with white food coloring. You recycle it.
How much time does a person get to grab money in the money machine?
There is a timer you can set – but it takes only a few second per person to “catch on”.
(for example: in 30 seconds, a person can grab 10 – 15 pieces of denominations).
SWEET FUN
We are not sure about the attendance at our event – how many supplies should I order?
Based upon our experience and other factors we will estimate your needs. We accept returns of unopened supplies (no returns of special orders).
How much ice do we need for the sno kone machine?
Depending on the heat, you can make 2 – 3 sno kones per pound.
(ie: 10 lbs will make up to 30 servings)
What kind of candy do you use for the candy art?
It is colored and flavored sugar (just like a Pixie Stick).
SHELTERED FUN
Do you deliver and set up the tent, tables and chairs?
We have very limited staff, so delivery and set up of tents, tables and chairs can not be guaranteed. Ask us when you call if you require this service.
FUN PRIZES
How long does it take to receive a prize order?
We stock most items in our Bellevue warehouse. When possible we prefer a 7 day lead time
on larger orders.
If you are out of items, do you just substitute?
Should we not be able to fill an item, we will call you with suggestions of a similar item that is of equal or better value.
Do you have more items in your showroom than in your catalog?
YES! Our digital catalog is updated quarterly - we get new items year round. We have bargains and closeouts that we do not include on the web or the catalog.
JUST ASK US if you are looking for something in particular! We can get most anything
within 7 days from other warehouses across the nation. WE WANT YOUR BUSINESS.
COMPETITIVE FUN
Can I just rent a radar gun without your games?
Yes – call for a quote.
How big a vehicle do I need for the sports games?
The sports challenge games store neatly in a golf carry case – which fits in a pick-up truck
or van without seats.
Can I buy prizes for these games?
Sure – just click on “FUN prizes” which takes you to our online catalog – or call us
for suggestions and FREE advice on what prizes are best for a given age group!
We have something for every age and every budget!
FUN GAMES
How big are the games?
Most will store compactly for transport. Some need to be placed on a table,
some have legs to be self standing. Call us for specifics on the individual games.
FREE ADVICE
We have been helping schools, churches, non profit organizations and corporations
with Family Fun for 50 years. Our representatives are here to answer any other questions
you may have that we have not answered above.
Our company goal is to make your event easy and successful!
If you are planning a large event visit our main website at
www.myfunservices.com
Browse through the many pages and ideas presented for FAMILY FUN!
Thank you for your patronage!
If you are planning a large event visit our main website at
www.myfunservices.com
Browse through the many pages and ideas presented for FAMILY FUN!
Thank you for your patronage!
